Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. Connect the white cable properly to the Virgin media wall socket. Now, I’ve moved it and tried setting up my Hub 3, after over 30 hours. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. Blinking blue wan light on virgin hub. It would appear to be morse code for A T E, but I could just be looking into it too much. The WiFi light is flashing on my hub and my Internet is down. virgin media tech support has no clue. on 04-01-2023 14:58. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. This should flash when the Hub powers-up, it then stays green for a couple minutes before tuning off completely. As I use the hub in modem only mode I switched the hub into "modem-only" mode and the flashing green light reappeared. . 9. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. Supposedly, no issues in my area although for the past we. Have restarted router and all cables appear correct & tight. Just joined and setup the new hub but it just flashes red. There are separate lights for the 2. So my pod suddenly stopped working, the light on it is just flashing. Hi I recently moved broadband from Talktalk to Virgin. The initial few days internet was fine, today suddenly the Hub light went green. • Switch the hub back on at the power. Each light indicates a different behavior. 0 got installed Saturday had no issues with it until today, WiFi light is Green but the bottom light which should be solid white is flashing Green. [Deleted User] Posts: 256. on 12-09-2023 09:08. Reset the box with the button, shut it off for the hour and still the same. We would like to show you a description here but the site won’t allow us. WiFi box has had a flashing green light all day. on 22-04-2023 15:55. Browse. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. Wi-Fi extenders are devices that increase the range of the Hub’s wireless signal, giving you a stronger and more stable connection over more of your home. Have an orange light showing on hub box and intermittent Internet access. Flashing green light: If the Hub’s light is flashing green. When your Virgin Media router lights are flashing green it means the router is updating its firmware. It’ll also happen overnight and straight after setup. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. To disable WPS, open the router’s settings on your web browser (192. Can you Check first for any “known network faults - Try in 2 places. Tsimomd. Rang the service connect line and there’s no issues in the area. flashing green arrows on virgin hub 3. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. No matter what I do the original pod won’t connect to the hub wirelessly. Best done from a wired connection. Step 2: Go to the Home screen and select ‘Settings’. _______. Solid green : Connected to the internet. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. I have tried to reset it, pressing the tv button with the rewind button. Use this button to reboot or reset your router to its factory default settings. 2. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which. I’ve tried setting it up near the router etc etc. How To Fix A Flashing Green Light On A Virgin Media Hub. Despite occasional problems, Virgin Media has deployed these hub units because they are easy to use and relatively reliable. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. . 168. To reboot: press the button and hold it for less than five seconds. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. There is no connection to the VM network. I have now booked you a technician visit for Hub issue - 5439041. Thanks for taking the time to contact us via the Community. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). Our hub 3 is online and connected to the wifi however there is no internet. Next to the TV not behind it. The Virgin Media Hub 3 has four lights to indicate the status of your connection. A guide to the lights, reading from top to bottom, can be found below. Or maybe your connection has been cut off entirely. The wifi won’. In this article, we will explain each light indicator on your Super Hub 5 and the. We would like to show you a description here but the site won’t allow us. . Morning. Networking and WiFi. 0 & WiFi have worked fine since the initial set up 3 months ago. . When he installed it he said the red light (that’s now flashing red) must be green. Please - 5425686. Good morning, My virgin WiFi Hub 3. No issues in area currently. It’s likely to be a loose connection in your home. Hub 5 flashing green light continuously. 10 If you have more than one WiFi Booster you will. Red: There’s an issue with the Hub 3. Try in 2 places 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Flashing green lite on virgin modem Virgin media flash wifi light . For a brief period, press and hold the power button, then let go. Options. We would like to show you a description here but the site won’t allow us. There's no official status of an orange light on the Hub 3. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. Sometimes it's solid green and then starts flashing then goes s. Green arrows flashes for 30 seconds and the power button flashes green and this continues. Green flashing light and no internet at all. Worked for a short while, then the dreaded green flashing light on the front started. Text from Virgin confirms my "kit has been activated". Typically, extenders are linked through a wired port using an Ethernet cable. The power light will remain on. Security matters. 13 minutes ago. Vonage 2nd line. If it has. Hello. If it’s off, you don’t have an internet connection. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). It’s like a. login router with 192. If it's ambient, sounds like the hub may have died. am having to use mobile! I have followed the reboot protocols from the instructions in the box. Dim White Light. We would like to show you a description here but the site won’t allow us. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. on 25-01-2023 16:42. It resets itself with a white glowing light then starts flashing green then goes back to. Forum Member. Hi, I've received my VM router today, and I followed the set guide step by step and cannot get my internet to work. As I use the hub in modem only mode I switched the hub into "modem-only" mode and the flashing green light reappeared. Super hub - Status lights and control buttons. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. The "compensation "timer" can also be started on this number if appropriate. on 14-11-2022 10:44. I've a flashing green light on my hub, no broadband or phone. . I'm not sure what else i can do to fix this any help would be amazing. Home > 2023 > March > 17 > blog > virgin media hub 3 base light flashing green. 2. Having searched around I can see this is. We would like to show you a description here but the site won’t allow us. 6. No matter what I do the original pod won’t connect to the hub wirelessly. The light went normal at first, solid white, then flashing white, and then it turned flashing green. Anyone got any - 5297708. 10 If you have more than one WiFi Booster you will. . These light indicates whether the Super Hub 2 is able to make a wireless connection. Very Insightful Person. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. I'm sorry to hear you're seeing a flashing green light on your equipment - this can indicate a connection issue to our network. Light flashes when a signal is received from the remote. Options. My Hub 5 has been flashing green (Updating) all day. Reset the hub and see if that works. Hi Thank you for coming back to me via private message and confirming your details. Hold the minus button on the front of your V6 box down for 10 seconds. 192. Suddenly this morning we have a green flashing light with no internet. This flashing green light indicates that the Hub 3 is connected and operational. We would like to show you a description here but the site won’t allow us. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. To reboot: press the button and hold it for less than five seconds. . Options. Sign in . Thank you. Once it's reset and you're connected to it plug in the pod in the same room as the hub and it'll pair in about 5 minutes or so. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. The office happens to have an internet. 0 and after setting it all up, the power light has been flashing green all day. First instance, outage in the area, took a good 16 hours to fix. on 13-06-2023 11:34. _____________. I have switched it off and on and reset it a few times. Options. If one or more of the lights are not green, it may indicate an issue with your broadband connection or with your Virgin. However, then my wifi stopped working. Make sure all cables coming into and out of the Hub are pushed in firmly. We would like to show you a description here but the site won’t allow us. Have tried numerous fixes following the steps and advice online but nothing works so I can only conclude that the. Manage Your Account. . Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. If the Hub is in a clear area and is cool to touch and the red power light remains on the Hub must be replaced. This happens from time to time, so check back and see if there is a maintenance notice. Virgin Media. We would like to show you a description here but the site won’t allow us. I have tried using the support on the virgin media site but the links to the Help section for the pods don't work and support for Wifi says it's down. My Hub 3. It isn't on during normal use, but turns red if there is a problem. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. The faq says: This means the Hub is on, but your WiFi isn’t. This worked! Thank you. According to the documentation the hub is downloading and updating. 2 Internet Light. Options. 2. Virgin said it was the new software update colour. Switch on the power button. If that doesn't work give them a call. Hi - as per title, first noticed 5am this morning (23/02). According to the self test, no RF signal is detected. The top wifi light is solid green, the internet connection - 5396739. After that it starts the process over again and reverts back to the green. on 21-03-2023 06:43. Internet LED. Just wait a bit! WiFi Light Flashing: WPS is connecting a new. Recording in progress. I'm using Hub 3. Teams meetings keep freezing. I went to the logs in the HUB4 and pulled the. WiFi LED This fl ashes during setup, then stays green for 2 minutes when you’re done. Red: There’s an issue with the Hub 3. Neighbours have no issues. For the 2nd time in the space of a few days I've got a flashing hub. 4Ghz and 5Ghz Wireless networks. When working normally the power light will be on and the connection light will be off. . . First thing is to check for any “known network faults in your location - Try in 2 places. Then, all you need to do is hold down the Info Button until the green light at the top of the remote starts flashing. Off: No phone service or the phone is not connected. This light fl ashes green if you press the WPS button. If you see an amber light, either solid or blinking, on that screen it means that your V6. Power is on. Try a reset as this. Still no connection and flashing green. Just wait a bit! WiFi Light Flashing: WPS is connecting a new device. switches on u get the red standby light press a button on remote/tv it turns on (blue light) very dark screeNo internet -hub 4 flashing yellow light. Virgin Media - FLASHING GREEN READY LIGHT!!! djcarragher Posts: 10 Forumite. Red Light. Wi-Fi extenders are devices that increase the range of the Hub’s wireless signal, giving you a stronger and more stable connection over more of your home. Despite occasional problems, Virgin Media has deployed these hub units because they are easy to use and relatively reliable. The router restarts, using your existing settings. flashing green as it reconnects. Here is a handy guide to the light on your Hub 5. When all four lights are green, it means that your connection is working properly and that your Virgin Media services are running as expected. I even left it off by the wall overnig. This means that you. Hello, I was wondering if someone on here can help. Then received a message back saying my account is. on 02-06-2023 18:16. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. This process can start again if there’s lots of interference. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. The Virgin connect app just says no pod detected. Wait for the ‘Internet’ light to be stable on your modem. A red light means an issue with your connections even though the Hub is on. Hi, I had just received my broadband and had been setting it up and now for the last hour the router has been flashing green but the top green logo that is the wifi logo has been a solid green the whole time I don’t know if there is an issue with cables or if I’m being impatient but my wifi says acc. The Power light illuminates, and the connection network light will start to flash amber. I have a green flashing light on my hub I have checked all connections and switched on and off any other tips out there - the webpage says a green light is a data download ? Could be updating but often indicates a loss on network connectivity. 0. Find your router’s power button and press it to do this. Blue Light. The activation date on the new property was 7th Jan 2023. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. We would like to show you a description here but the site won’t allow us. It really astounds how virgin can get away with using such poor equipment. Flashing green: The Hub 3 is establishing a connection to the internet. I have had 2 bricked hub4s and now a newly installed hub5 is also faulty. We would like to show you a description here but the site won’t allow us. However, if the Power Light is flashing green, please refer to the following solutions: 1. Adding an Extra Booster. Please note that if the WiFi symbol light on your Virgin Media router is flashing green, there is no action required. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. Hub 5 blinking green base light. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. Make sure all cables coming into and out of the Hub are pushed in firmly. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives. If it isn’t on, it’s worth getting in touch with Virgin Media. Internet stopped working suddenly. Solid amber : Connected to the internet, but there may be an issue with the connection. It isn’t on during normal use, but turns red if there’s a problem. I have tried factory resetting (holding reset button for 60+ seconds) it and turning it off and on but no luck. Flashing green: The phone is in use or a voicemail is waiting. called customer svc who are sending a pod. and tells you of more local issu. All seemed to be going fine however once the internet light started flashing green, it hasn’t stopped! Both the main light and wifi light are solid green and have been for hours. I did a wall reset this time and then it was a flashing green light for around 3 hours, and the router page in my browser was saying things like Partial Service (US Only) etcMobile Your Account. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. Red Light. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. A red light means an issue with your connections even though the Hub is on. Also you can try ringing 0800 561 0061 which will give you any information local to you regarding outages. All user-configured settings are deleted, and the router restarts using its factory default settings. 0. 4. It drops out to slow white flashing from time (as if it is trying to reset) and then goes back quick yellow flashing. The information on the Hub Settings all looks normal too. Cowshat. Flashing red light. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. on 19-09-2023 03:59. Virgin Media Hub 5 Light Status Overview. Seems to have started after upgrade work was done recently in the BR6 area which might be a coincidence or not. This means that you. It may be stuck in an update loop. 2. Re: Repeated Broadband outages - 17 times since April. Stopped working about 11pm and hasn't worked since. Turn on Bluetooth on your phone and wait until Deco’s LED light pulses blue. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. It says this is something to do with updates online but it's been flashing green since 10pm last night so that seems like way too long. Based in E1, have had no wifi and landline isn’t working since yesterday 7pm. . Hub 4 stuck with flashing green light. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. Joining in. Both have had the wifi light continuously. White Power Light Is On And Internet Light Is Blinking Red. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. Virgin report no issues in my area and have said I will need an engineer to come out to check but I am only able to book an appt for Tuesday it’s Saturday night now. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. We would like to show you a description here but the site won’t allow us. This is affecting everything in the home including heating and security. Priority customer as disabled, no landline, within 4 hours. You can also check the plug to see if there is any loose connection happening. Options. Flashing green light: If the Hub’s light is flashing green slowly, it indicates that a software update is being downloaded. on 07-01-2023 14:46. Then, all you need to do is hold down the Info Button until the green light at the top of the remote starts flashing. my wifi went down suddenly last night and hasn’t come back since. Try that to see if there are any faults that the web service hasn't picked up!We would like to show you a description here but the site won’t allow us. Please try the following exactly as typed. on 04-06-2023 14:48. It can be quite frustrating when your internet goes down and you are. I also wrote a full article about Virgin Hub 5 issues and the LED lights for common issues. The lights on the front panel provide important information about the status of your DVR. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. . 1 ACCEPTED SOLUTION. Support tell me that this is fine and is an indicator of network status in the area. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). There are 10 types of people: those who understand. Any ideas to get th. You can open all connections and then re-attach them again with the router. Any help would be great. The Light is Red. After it, navigate to the Admin settings and restart your Virgin Box. All user-configured settings are deleted, and the router restarts using its factory default settings. The Power Light Is On And WiFi Light Is Blinking Green. Post author: Post published: March 17, 2023; Post category:. The router restarts, using your existing settings. I don't work for Virgin Media. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. on 21-03-2023 06:43. Flashing green light hub 4 in Networking and WiFi yesterday; WiFi Pod connection in Networking and WiFi Sunday; Green flash and DS scanning in QuickStart, set up and connections Sunday; Network issues EH 54 in Networking and WiFi a week ago; Red light hub3 in Networking and WiFi 2 weeks agoWe would like to show you a description here but the site won’t allow us. Settling in. This is the 4th time in the space of a month my Hub 5 has stopped working completely. Virgin Media Hub 5 Light Status Overview. New home owner, just got virgin media since my parents had it and i rate VM highly for broadband. Switched On Families. Any help greatly appreciated. The wall socket and wiring was alteady done on the property by the previous tenant.